Coin Return

When can you return?

For a damaged, defective, wrong item, you can request for replacement within 5 days of delivery, for any other reason silver coin is non-returnable.

If you have any issue regarding the product, you can e-mail us or contact our customer care support team, we will resolve it in 24-48 hours.

How to return?

• The product needs to be returned in Original packing .
• We will also need the original receipt or proof of purchase.
• Refund & Replacement takes 10-15 working days for processing.

 Jewellery Return

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return (for unused and unworn items).

How can you return?

If you have any issue regarding the product, you can e-mail us or contact customer care support team, we will get back to you & resolve it in 24-48 hours. For returning the product customer needs :

• The product needs to be returned in Original packing.
• We will also need the original receipt or proof of purchase.
• Refund & Replacement takes 10-15 working days for processing.

NOTE : Please note that all personalized coins and jewellery items are non-returnable/refundable due to their customized nature.

For more details, you need to contact us at info@truesilver.co.in, or you can call / whatsapp us on 1800-833-8730 / +91 7455021636.

*T & C Apply.